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Our hotels
  • Best Western Plus Hotel St. Raphael
  • Hotel City House
  • Raphael Hotel Wälderhaus
  • Best Western Raphael Hotel Altona
  • Best Western Hotel Hamburg International
  • Hotel Stella Maris
  • Hotel Central
  • Seehotel Frankenhorst
  • THE LIBERTY Hotel Bremerhaven
Raphael Hotel Wälderhaus GmbH
Am Inselpark 19
D-21109 Hamburg
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Job advertisement

Receptionist (m/f/d)

  • Place of work: Hamburg
  • Full-time
  • We search: Ab sofort
  • Employer: Raphael Hotel Wälderhaus

To all hosts with body and soul looking for a job with meaning: The ecologically and sustainably oriented Raphael Hotel Wälderhaus in Hamburg-Wilhelmsburg is looking for reinforcement at the reception!

The 3-star superior hotel is located on the Elbe island, at the former entrance to the International Garden Show, now the Wilhelmsburg Island Park. Our 82 rooms are something special: named after native tree species, they offer a healthy and cosy atmosphere through the combination of natural materials, ecological fixtures and state-of-the-art technology, without sacrificing comfort. As part of our hotel team in the Wälderhaus sustainability centre, you will gain insights into sustainability projects along the way.

At our reception, there is a relaxed working atmosphere where you can also make your own decisions. We are honest and ourselves, relaxed and professional at the same time. Do you fit in?

Send your application now via e-mail to Mr Marc Dechow md@raphaelhotelwaelderhaus.de.

Your tasks:

Guest care with check-in and check-out

Communication with guests

Processing of mails and reservations

Light bookkeeping tasks


Your profile:

✓ You are like us: A host with heart and soul

✓ You have a positive attitude to work that makes work not feel like work at all

✓ German comes easily to your lips, you are proficient in English and possibly even other foreign languages

You have preferably successfully completed training as a hotel manager m/f/d - but career changers are also welcome and can count on thorough training

✓ You act independently and responsibly

✓ Guests feel they are in good hands with you


We offer:

✓ An exciting and extremely varied task

✓ A permanent position with no time limit

✓ Fair pay and a 5-day week

✓ No night duty

✓ Further training opportunities

✓ An open atmosphere in a motivated team

✓ Employee rates in all Raphael Hotels

✓ Jeans instead of a suit


What are you waiting for? Send your application now via e-mail to Mr Marc Dechow md@raphaelhotelwaelderhaus.de.

We look forward to hearing from you.


  • Areas of responsibility

    • Guest service with check-in and check-out - Communication with guests - Processing e-mails and reservations
  • Professional expertise

    Fähigkeiten
    • You are like us: Host with heart and soul - You have a positive work attitude that doesn't make work feel like work - German comes easily to you, you speak English and possibly even other foreign languages - You act independently and responsibly - Guests feel they are in good hands with you
    Bildungsabschluss
    • You have preferably successfully completed training as a hotel specialist (m/f/d) - but career changers are also welcome and can count on a thorough induction programme
  • What we offer

    • An exciting and extremely varied role - A permanent position - Fair pay and a 5-day week - No night shift - Training opportunities - An open atmosphere in a motivated team - Employee rates in all Raphael Hotels - Jeans instead of a suit
  • Contact for applications

    What are you waiting for? Send your application now to Mrs Nicole Vesper via e-mail: nv@raphaelhotels.de We look forward to hearing from you.

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Raphael Hotel Wälderhaus GmbH
Am Inselpark 19
D - 21109 Hamburg
Phone+49 (0)40 302 15 61 00
Emailhotel@waelderhaus.de
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