Check-in is possible from 3 pm.
Check-out is until 12 noon.
Near the hotel there is a public car park:
For electric cars, a charging station of "type 2" is available directly at the hotel, the cost is € 14.00 per day.
The hotel has a lift.
The hotel does not have air conditioning..
The reception is staffed 24 hours a day..
Breakfast is not included in the room rate. The breakfast price is € 14.00 per person..
Breakfast is served Monday to Friday from 6:00 to 10:00 and Saturday to Sunday from 7:00 to 11:00.
WiFi is available free of charge throughout the hotel.
Children up to 12 years stay free of charge in their parents' room. Extra beds are available on request for € 15.00 per night..
Pets are allowed on request, the cost is € 10.00 per night..
The Raphael Hotel Wälderhaus is a pure non-smoking hotel..
The following means of payment are possible: cash, Girocard, Eurocard/Mastercard, Visa, American Express, Diners Club..
The city of Hamburg levies a culture and tourism tax for overnight hotel stays, which is included in the room rate.