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Questions & Answers

Check-in is possible from 3 o'clock. 

There is a public car park near the hotel:

  • Neuenfelder Straße 31, 21109 Hamburg, parking fee: € 14,00/24 hours, multiple entries and exits possible , distance: 3 minutes to walk.

Charging stations of the "Type 2" are directly at the hotel available for € 14,00 per day.

The hotel has an elevator.

The hotel has no air conditioning.

The reception is open 24 hours a day.

Breakfast is not included in the room price. The breakfast price is € 14,00 per person.

Breakfast is served on Monday till Friday from 6:00 to 10:00 a.m. and on Saturday and Sunday from 7:00 to 11:00 a.m.

WLAN is available free of charge throughout the hotel.

Children up to 12 years stay free of charge in the parents' room. Extra beds are only possible on request in our comfort rooms for € 15,00 per night.

Pets are allowed for € 10,00 per day.

The Raphael Hotel Wälderhaus is a pure non-smoking hotel.

Following means of payment are possible: Cash, Girocard, Eurocard/Mastercard, Visa, American Express, Diners Club.

The city of Hamburg charges a culture and tourism tax for hotel accommodation, which is included in the room price.