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Our hotels
  • Best Western Plus Hotel St. Raphael
  • Hotel City House
  • Raphael Hotel Wälderhaus
  • Best Western Raphael Hotel Altona
  • Best Western Hotel Hamburg International
  • Hotel Stella Maris
  • Hotel Central
  • Seehotel Frankenhorst
  • THE LIBERTY Hotel Bremerhaven
Raphael Hotel Wälderhaus GmbH
Am Inselpark 19
D-21109 Hamburg
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FAQs - Raphael Hotel Wälderhaus Hamburg

When is the hotel room ready for occupancy on the day of arrival?

Check-in is possible from 3 pm.

When must the hotel room be vacated on the day of departure?

Check-out is until 12 noon.

Is a parking space available?

Near the hotel there is a public car park:

  • Neuenfelder Straße 31, 21109 Hamburg, parking fees: € 14.00/24 hours, multiple entry and exit possible , distance: 3 minutes on foot.

For electric cars, a charging station of "type 2" is available directly at the hotel, the cost is € 14.00  per day.

Is there a lift available?

The hotel has a lift

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Is air conditioning available?

The hotel does not have air conditioning.

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At what times is the reception desk staffed?

The reception is staffed 24 hours a day.

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Is breakfast included in the room rate?

Breakfast is not included in the room rate. The breakfast price is € 17,00 per person.

What are the breakfast times?

Breakfast is served Monday to Friday from 6:00 to 10:00 and Saturday to Sunday from 7:00 to 11:00

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Is there WiFi in the hotel?

WiFi is available free of charge throughout the hotel.

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Does the full price have to be paid for children?

Children up to 12 years stay free of charge in their parents' room. Extra beds are available on request for € 15.00 per night.

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Are pets allowed?

Pets are allowed on request, the cost is € 10.00 per night.

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Are there smoking/non-smoking rooms?

The Raphael Hotel Wälderhaus is a pure non-smoking hotel.

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What payment options are available?

The following means of payment are possible: cash, Girocard, Eurocard/Mastercard, Visa, American Express, Diners Club.

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Are there extra fees?

The city of Hamburg levies a culture and tourism tax for overnight hotel stays, which is included in the room rate.

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Raphael Hotel Wälderhaus GmbH
Am Inselpark 19
D - 21109 Hamburg
Phone+49 (0)40 302 15 61 00
Emailhotel@waelderhaus.de
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